Patients

Southside Kidney Clinics

Patients

At Southside Kidney Clinics, we understand that clear communication and a seamless referral process are vital for ensuring patients receive timely, quality kidney care. That’s why our Referral Coordinator is a key member of our team, working diligently to connect primary care providers, patients, and our practice.

Bridging the Gap Between Providers and Patients

Our Referral Coordinator serves as a vital link in the care continuum, ensuring that every referral is handled with efficiency and care. Here’s how she makes a difference:

For Patients

Guiding the Way

The Referral Coordinator works directly with patients to explain the referral process, answer questions, and address concerns. She provides the clarity and support needed to make the transition to nephrology care stress-free.

Appointment Scheduling

Once the referral is processed, she directly schedules an appointment that fits the patient’s needs and preferences, prioritizing convenience and minimizing delays. Typically the process happens within 24 hours of the referral.

Support and Resources

The Referral Coordinator helps patients understand what to expect during their visit, provides necessary paperwork, and ensures they have all the information needed to prepare for their first
appointment.

A Commitment to Excellence

We know that referrals are often the first step in a patient’s journey to better kidney health. Our Referral Coordinator is dedicated to making that step as smooth and positive as possible, ensuring patients and providers alike experience seamless care coordination.

If you’re a patient with questions about an upcoming appointment, our Referral Coordinator is here to help. Contact us today to learn more about how we work together to deliver exceptional kidney care.

Andrea Thompson, Referral Coordinator
Email Address:

athompson@sskscd.com

Phone Number:

770-996-6446

Press Option 3

Fax Number:

678-289-0146

Southside Kidney Clinics

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